Effective Date: 01/07/2023
Welcome to NinjaPipe, a Software-as-a-Service (SaaS) platform operated by NinjaPipe Pty Ltd (“NinjaPipe,” “we,” “us,” or “our”). This Data Policy governs how we collect, process, store, and protect the data of our users, visitors, and customers (“you” or “your”).
Data Collection and Usage
a. Personal Data: We may collect personal data, including but not limited to names, email addresses, phone numbers, billing details, and other information necessary to provide our services. We only collect data that is relevant and necessary for legitimate business purposes.
b. Non-Personal Data: We may also collect non-personal data, such as device information, browser type, and anonymous usage data, to improve our services and user experience.
c. Consent: By using NinjaPipe’s services, you consent to the collection, processing, and use of your data in accordance with this Data Policy.
Data Security and Storage
a. Security Measures: We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
b. Data Encryption: Your data is encrypted during transmission and storage to maintain its confidentiality and integrity.
c. Data Access Controls: Access to your data is limited to authorized personnel and is restricted based on their roles and responsibilities.
d. Data Storage: We store your data on secure servers located in data centers with strict security protocols and access controls.
Data Sharing and Disclosure
a. Third-Party Service Providers: We may share your data with trusted third-party service providers to assist us in delivering our services. We ensure that such providers adhere to strict privacy and security standards.
b. Legal Compliance: We may disclose your data if required by law, legal process, or valid governmental request.
c. Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
International Data Transfers
a. Cross-Border Data Transfer: Your data may be processed in countries outside your jurisdiction, including countries that may have different data protection laws.
b. Adequacy Mechanisms: For international transfers to countries without an adequate level of data protection, we implement appropriate safeguards, such as standard contractual clauses or binding corporate rules.
Data Subject Rights
a. Access and Rectification: You have the right to access and correct inaccuracies in your personal data.
b. Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
c. Erasure: You have the right to request the deletion of your personal data under certain circumstances.
d. Objection and Restriction: You can object to the processing of your data or request the restriction of its processing under certain conditions.
We retain your data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We securely delete or anonymize data when it is no longer needed.
Our services are not intended for use by children under the age of 13. We do not knowingly collect data from children.
Changes to this Policy
Copyright © 2023 NinjaPipe. All rights reserved.
NinjaPipe is an AI-Powered CRM and Sales Management Software As A Service (Referred to as SaaS) and our primary business operation is to provide a service for coaches and agencies to store their leads, customers, and sales growth and use Artificial Intelligence to automate, delegate and simplify their appointment setting, outreach, client relationships, and follow-ups. NinjaPipe is an ever-growing system that learns through experience and improves its algorithms to better deliver services over time. As with any AI software, the results may vary based on the industry you are in but they will improve with more data as you start using the software.